Company Name: JCPL Exports
Website: www.jcplexports.com

Welcome to JCPL Exports. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using www.jcplexports.com (referred to as the “Site”), you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree, you may not access or use the Site.

1. General Information

JCPL Exports is a premium tea exporter and online tea store offering a curated selection of Indian teas including black tea, green tea, herbal blends, and specialty loose-leaf teas. Our mission is to deliver authentic, high-quality tea products to customers worldwide.

2. Eligibility

To use our services, you must:

• Be at least 18 years old or the legal age in your jurisdiction.

• Provide accurate and complete registration and shipping information.

• Use the Site only for lawful purposes.

JCPL Exports reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.

3. Account and Registration

When you create an account:

• You must provide accurate personal details.

• You are responsible for maintaining the confidentiality of your login credentials.

• You agree to notify us of any unauthorized use of your account.

JCPL Exports is not liable for any loss or damage arising from your failure to protect your account.

4. Products and Pricing

All products displayed on the Site are subject to availability. We reserve the right to change product details, pricing, and packaging at any time without prior notice. Prices listed are in INR or as specified and include applicable taxes unless stated otherwise.

We make reasonable efforts to display accurate product information; however, we do not guarantee that descriptions, pricing, or other content is error-free. In case of any inaccuracies, we reserve the right to correct them and cancel orders placed based on incorrect information.

5. Order Acceptance and Payment

Once you place an order, you will receive an email confirmation. This acknowledgment does not constitute acceptance of your order. We reserve the right to:

• Accept or reject orders at our discretion.

• Cancel or limit quantities without prior notice.

We accept payments via secure third-party payment gateways (e.g., Razorpay, Paytm, UPI). JCPL Exports is not responsible for payment failures due to gateway issues.

6. Shipping and Delivery

We ship domestically and internationally. Shipping costs and delivery timelines are shown during checkout. All orders are processed within 2–5 business days unless otherwise stated.

Delays may occur due to holidays, customs clearance, or unforeseen events. JCPL Exports is not responsible for delays caused by third-party carriers. Risk of loss passes to the buyer upon shipment.

7. Returns, Cancellations & Refunds

Due to the nature of our products (consumables), returns are only accepted for:

• Damaged or defective items

• Incorrect products shipped

To be eligible, requests must be raised within 48 hours of delivery by contacting our support team at [Insert Email].

Cancellations can be requested before dispatch. Refunds are processed to the original payment method within 7–10 business days upon approval.

8. Intellectual Property

All content on this website—text, images, graphics, logos, packaging, and design—is the property of JCPL Exports and is protected by applicable copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.

9. User Conduct

You agree not to:

• Violate any local, national, or international laws.

• Upload or transmit harmful software (e.g., malware, viruses).

• Misuse the Site for spamming, phishing, or unauthorized advertising.

• Impersonate others or use false information.

Violation of these rules may result in immediate suspension or termination of your access.

10. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal data.

By using our site, you consent to our data practices.

11. Disclaimer of Warranties

All products and services are provided “as is” without warranties of any kind, either express or implied. JCPL Exports does not warrant that:

• The website will be error-free or uninterrupted.

• Product descriptions are accurate or complete.

• Third-party services will be free from errors or failures.

We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, JCPL Exports shall not be liable for any:

• Direct or indirect losses

• Incidental, consequential, or punitive damages

• Lost profits, data loss, or personal injury

Resulting from your use or inability to use our website, even if we have been advised of the possibility of such damages.

13. Third-Party Links and Content

Our website may include links to third-party websites. JCPL Exports does not endorse or assume responsibility for the content, products, or services provided on such sites. Use of third-party services is at your own risk.

14. Force Majeure

JCPL Exports is not responsible for failure to perform obligations under these Terms due to events beyond our control, including but not limited to natural disasters, strikes, transportation failures, or internet outages.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated terms will be posted on this page with a revised “Effective Date.” Your continued use of the Site constitutes your acceptance of any changes.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City, e.g., Delhi, Jaipur].

17. Contact Us

If you have questions or concerns about these Terms, please contact us:

JCPL Exports
[Insert Registered Office Address]
Email: [Insert Email]
Phone: [Insert Phone Number]